Professional Interpersonal Development
Using Emotional Intelligence to Communicate at Senior Levels
All senior and executive level professionals are expected to display exceptional communication skills. Developing emotional intelligence enables senior personnel to execute verbal and non-verbal skills effectively when acquiring and maintaining their business relations. This course helps participants become more emotional intelligent communicators.
Course benefits
During this course you will …
- Assess your preferred communication style
- Use strategies to improve your engagement with others
- Develop collaborative skills
- Examine some of the main barriers to effective communication
Skills and qualities, you can improve …
- Building rapport
- Presenting
- Communication
- Giving feedback
- Differentiate
- Interpersonal
- Adaptably
- Flexibility
- Emotional intelligence
What you wIll learn
| Session 1: | Communication channels |
| Session 2: | Evaluate your communication style and emotional intelligence |
| Session 3: | Using emotional intelligence to communicate effectively in different circumstances |
| Session 4: | Building relationships and collaborating |
| Session 5: | Overcoming barriers preventing effective communication |