Communication
Mastering the Art of Negotiation
Negotiation is an aspect of everyday life. We are constantly bargaining at work and in our private lives. This two-day course, offers the opportunity to identify the essential ingredients for successful negotiations, develop a range of tools and techniques to improve your ability to negotiate effectively, build a range of essential skills used in negotiations and assess how personality styles can impact outcomes.
Course benefits
During this course you will …
- Examine and define the negotiation process
- Consider the steps to successful negotiations
- Assess your preferred negotiation styles
- Learn bargaining techniques and strategies
- Practice your negotiating skills
Skills and qualities, you can improve …
- Preparation
- Building rapport
- Problem solving
- Communication
- Active listening
- Decision making
- Emotional control
- Influencing
- Confidence
What you wIll learn
| Session 1: | Introduction to negotiation |
| Session 2: | Negotiations skills and personality types |
| Session 3: | The negotiation process |
| Session 4: | Prepare for live negotiations |
| Session 5: | Live negotiations and feedback |