Professional Interpersonal Development
Mastering Business Etiquette
Good manners promotes good business and is vital for build relationships. Being able to handle yourself with grace and style can outweigh technical skills. This course provides the knowledge and skills needed to handle business situations with dignity and self-confidence. Knowing what to do, when and how to present yourself, gives you a competitive edge positioning you head and shoulders above others.
Course benefits
During this course you will …
- Handle initial contact and business introductions professionally and confidently.
- Learn how present yourself as credible, confident and efficient in business meetings
- Practice telephone etiquette
- Work on making positive first impressions
- Gain practical tips on professional dress that impress
- Follow key principles for communication etiquette
Skills and qualities, you can improve …
- Building rapport
- Presentation
- Communication
- Good manners
- Telephone skills
- Confidence
- Personal brand
- Interpersonal skills
What you wIll learn
| Session 1: | Professional business introductions |
| Session 2: | Business meetings etiquette |
| Session 3: | Business communication etiquette |
| Session 4: | Business attire |
| Session 5: | Business dining etiquette |