Leadership and Management
Managing Diversity and Inclusion
As the world continues to shrink and many organisations expand their global presence with more diverse workforces, it is vital that Managers improve their diversity knowledge in order to foster innovation and improve their bottom line. This thought-provoking course considers actions businesses can take to reduce the impact discrimination and unconscious bias may have on creating safe, diverse and inclusive environments for everyone.
Course benefits
During this course you will …
- Learn how you can create positive working environment
- Develop a business case for celebrating and embracing diversity
- Explore inclusive and anti-discriminatory practices
- Self-examine and challenge your own unconscious bias and prejudices
Skills and qualities, you can improve …
- Active listening
- Questioning techniques
- Assertiveness
- Fairness
- Resolving conflict
- Communication
- Empathy
- Appreciation
- Recognition
What you wIll learn
| Session 1: | Understanding equality, diversity & unconscious bias |
| Session 2: | Breaking down barriers in the workplace |
| Session 3: | Responding to discrimination, harassment and bullying at work |
| Session 4: | Dealing with conflict arising from differences and discrimination |
| Session 5: | The business case for workplace diversity and full inclusion |