Leadership and Management
Line Management Skills for New Managers
Managing people for the first time can be quite scary and sometimes confusing. Questions arise such as; what should I be doing and how should I do it; do I have the right skills; what if staff do not like me and what happens if I make mistakes? These are all legitimate concerns encountered by new managers. This course offers participants the opportunity to develop the skills and confidence needed to manage themselves and their workers.
Course benefits
During this course you will …
- Examine the roles and responsibilities of managers and their team members
- Assess their management style
- Identify vital management skills and qualities
- Develop coaching skills
Skills and qualities, you can improve …
- Listening
- Prioritising
- Delegating
- Organising
- Planning
- Communicating
- Coaching
- Managing self & others
- Emotional intelligence
What you wIll learn
| Session 1: | The role of a Manager |
| Session 2: | Management styles |
| Session 3: | Management skills and qualities |
| Session 4: | Supporting & coaching team members |
| Session 5: | Delivering feedback on performance |