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New Gen Workers

New Gen Workers

Fundamental Interpersonal Business Skills for New Professionals and Graduates

Graduates embarking on their professional careers in business have a wealth of professional knowledge. Although they are technically solid, recruiters and business have noted a distinct lack of interpersonal skills particularly with the advancement of artificial intelligence and other technologies.  Relational skills for business are required now more than ever to cope with information overload and this hands-on course provides participants with the opportunity to practice a range of interpersonal skills to help them cultivate their careers as team members, managers or leaders.

Course benefits

During this course you will …

  • Learn how to develop your business relationships
  • Identify a range of interpersonal business skills
  • Discover how to apply a range of interpersonal skills to manage relationships
  • Factors influencing effective management

Skills and qualities, you can improve …

  • Listening
  • Speaking
  • Motivation
  • Self-awareness
  • Communication
  • Inclusion
  • Adaptably
  • Flexibility
  • Emotional intelligence

What you wIll learn

Session 1: The nature and scope interpersonal skills
Session 2: The significance of interpersonal business skills
Session 3: Evaluating your interpersonal skills
Session 4: Developing your emotional intelligence
Session 5: 7 Interpersonal skills for effective management performance

Course details

Course Level: All
Audience: Graduates, New Entrants to Business, Apprentices
Duration: 2 days
Certification: Attendance Certificate
Pre-course Instructions: Personality Type/Preferred Style Assessments



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