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Skills and Qualities in Demand

Skills and Qualities in Demand

Essential Negotiation, Influencing and Persuasion Skills

Negotiation is an aspect of everyday life. We are constantly bargaining at work and in our private lives.  This course, offers delegates the opportunity to identify the essential ingredients for successful negotiations, develop a range of tools and techniques to improve your ability to negotiate effectively, build a range of essential skills used in negotiations and assess how personality styles can impact outcomes.

Course benefits

During this course you will …

  • Examine and define negotiation
  • Consider the steps to successful negotiations
  • Assess your preferred negotiation, influence and persuasion styles
  • Learn bargaining techniques and strategies
  • Practice your negotiating skills

Skills and qualities, you can improve …

  • Active listening
  • Persuasion
  • Thinking
  • Communication
  • Influencing
  • Decision making
  • Negotiating
  • Team-working
  • Collaboration

What you wIll learn

Session 1: Introduction to negotiation
Session 2: Negotiations skills, qualities and personality types
Session 3: The negotiation process
Session 4: Influencing and persuading others
Session 5: Live negotiations

Course details

Course Level: Introductory/Intermediate
Audience: Career entrants, First Level Managers
Duration: 2 days
Certification: Attendance Certificate
Pre-course Instructions: Personality Type/Preferred Style Assessments
Special Features: Participate in a negotiation



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