New Gen Workers
Emotional Intelligence for New Professionals and Graduates
Everyone is in control of and responsible for their actions. What we feel is determined by our internal interpretation of events. At a basic level, emotional intelligence (EI) is the ability to detect, recognise and control your feelings. This course will help develop emotional skills and behaviours and provides a starting point for self-analysis, encouraging participants to take their first steps to developing a more emotionally intelligence approach to achieving greater professional success.
Course benefits
During this course you will …
- Learn how to manage your personality for maximum effectiveness
- Assess your level of emotional intelligence
- Discover how to manage and keep your emotions under control
- Measure personal attributes, ability and EI competencies
- Examine key EI principles
- Discuss how you can best apply EI in the workplace
Skills and qualities, you can improve …
- Empathy
- Communication
- Motivation
- Self-awareness
- Self-regulation
- People skills
- Adaptably
- Flexibility
- Self-management
What you wIll learn
| Session 1: | Introduction to and benefits of EI |
| Session 2: | EI assessments |
| Session 3: | Four branches of EI (perception, reason, understand and management) |
| Session 4: | Key elements of EI |
| Session 5: | Managing relationships at work and Fostering EI |