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Leadership and Management

Leadership and Management

Developing Emotional Intelligence for New Managers

Why do we react so differently to similar situations?  Why do some individuals work more effectively than others?   During this course you will improve your emotional intelligence.   It is a must for all individuals who want to become great managers, increase self-awareness, develop response management, improve working relationship and measure the emotions of others more effectively.

Course benefits

During this course you will …

  • Consider a range of approaches to mastering EI.
  • Gain insight into core aspects of emotional intelligence
  • Assess your EI
  • Apply EI techniques to challenging situations in the workplace

Skills and qualities, you can improve …

  • Self-management
  • Self-awareness
  • Self-motivation
  • Empathy
  • Self-regulation
  • Delegation
  • Motivation
  • Approachability
  • Inspiration

What you wIll learn

Session 1: Identifying core EI skills and qualities
Session 2: Management skills, styles and qualities
Session 3: Assessing your EI
Session 4: Applying EI techniques in the workplace
Session 5: Creating and presenting a summary of key themes

Course details

Course Level: Introductory
Audience: New managers, supervisors and team leaders seeking to understand and manage their emotions, increase their effectiveness when dealing with others and inspire their teams.
Duration: 2 days
Certification: Attendance certificate
Pre-course Instructions: Complete personality type/preferred style assessments



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