Communication
Developing Communication Excellence at Work
We communicate with other people constantly throughout the day. Whether speaking with colleagues, clients or at c-level, what we say and how our message is translated can have powerful meaning. During this course participants will examine methods, types and styles of communication and discover how to ensure their communication.
Course benefits
During this course you will …
- Understand the importance of effective communication
- Learn how to use communication to build positive relations with colleagues
- Asses your communication style
Skills and qualities, you can improve …
- Speaking
- Respect
- Active listening
- Assertiveness
- Body language
- Use of language
- Collaboration
- Unconscious bias
- Writing
What you wIll learn
| Session 1: | Types and methods of communication |
| Session 2: | Communication styles – Assessment |
| Session 3: | Common barriers to effective communication – overcoming Roadblocks |
| Session 4: | Communication strategies |
| Session 5: | Do’s and Don’ts of effective communication |