Skills and Qualities in Demand
Communication Compendium
This course offers delegate the rare opportunity to build upon a range of communication skills essential for progressing in todays’ business. It is useful for participants who are new to managing and supervising other people.
Course benefits
During this course you will …
- Examine basic communication styles and models
- Review, assess and improve your written work
- Consider how to structure a range of business documents
- Learn how to write and present to your audience
- Develop your presentation skills
Skills and qualities, you can improve …
- Writing
- Decision making
- Confidence
- Feedback
- Data collection
- Presenting
- Influencing & Persuasion
- Listening & Speaking
- Data collection and organisation
What you wIll learn
| Session 1: | Writing with a purpose and for impact |
| Session 2: | Creating business documents |
| Session 3: | How to present to others with confidence |
| Session 4: | Communicating effectively at meetings, during supervisions and appraisals |
| Session 5: | Getting your messages across – influence and persuasion |
| Session 6: | Live presentations |